How to add users/user roles

There are 3 types of user:

Master User who can add users, submit 'Need Further Help?' requests and control the school account.

Standard users who have access to the all of TheSchoolBus resources, but can't add other users or submit 'Need Further Help?' requests.

User managers who have the same access to the service as standard users but can also add other users - allowing you to delegate whole-school set-up to a colleague.

As the master user, it is initially your role to create accounts for additional users of the service. 

To get started, we recommend adding your SLT and chair of governors as user managers. Then, ask these user managers to set up accounts for middle leaders, governors and teachers.

 

To add users simply click the 'person' icon in the top right corner of your screen and select 'Manage Users' from the drop down menu. You will then have the option to add users individually by selecting 'create new user' or alternatively you can upload multiple users by selecting 'bulk import users' and following the on screen instructions.

Once added, they will receive an activation email from noreply@theschoolbus.net (this may appear in their junk folder). 

You can also amend current users information/allocate roles in this section too by simply selecting the orange 'i' icon (to the right of the individual user).  

When your team have activated their accounts, take advantage of a free online demonstration provided by a member of our Customer Success Team, explaining how to use the service effectively. 

Our advice is to make this a group demonstration for maximum effect. 

 

For any support queries, please contact us on: support@schoolbus.co.uk